Five reasons why your business needs intelligent automation

Intelligent automation has boomed in popularity and is now widely recognized as the future of work. It combines cutting-edge technologies such as artificial intelligence, machine learning and robotic process automation to revolutionize business operations.

From automating data entry and inventory management to deploying AI-powered chatbots for customer support, discover five reasons why integrating intelligent automation has the potential to transform your business in remarkable ways.

1. Increased efficiency and fewer errors

In today’s highly pressurized world, efficiency is the key to staying afloat. Intelligent automation offers a significant boost in efficiency by streamlining processes with ease, especially when office workers spend more than half their time searching for files. By automating repetitive tasks, businesses can save valuable time and resources.

For example, in e-commerce, automation can handle order processing, updating inventory, generating invoices, and sending shipping notifications, all without manual intervention. This streamlined process not only saves time but also minimizes the risk of errors during data entry, which in turn, can prevent mistakes.

Bringing us to our next point.

2. Intelligent automation leads to cost savings

Errors in business can be expensive. They may lead to data input errors that cost billions, shipment delays, or customer dissatisfaction, all of which require additional time and resources to fix. In fact, in 90% of workplace accidents, human error is a contributing factor. Intelligent process automation, however, minimizes these errors by executing tasks accurately and consistently, reducing associated costs in rework, returns, and customer support.

But more importantly, automation provides real-time data insights that enable businesses to allocate resources more efficiently. It replaces the need for manual labor in repetitive and time-consuming tasks where staff can make mistakes and, therefore, resources can instead be invested into more strategic areas, like customer service.

3. Better customer satisfaction

If you’re a business that is client-facing or works directly with customers, automation is now a crucial component part in keeping them happy. Intelligent automation, such as AI-powered chatbots and virtual assistants, enables businesses to offer round-the-clock customer support. Customers can receive assistance, get answers to their queries and resolve issues promptly, regardless of the time of day.

Automated systems can handle tasks such as order processing, analysing customer data and even tailoring communications with ease. It’s a tool that provides a stronger foundation for customer support, both for customers and the staff working in those areas, enhancing the overall experience. And if your customers are happy, there’s a higher chance they’ll buy again.

4. Increased employee satisfaction through intelligent process automation

Automation not only benefits customers but also contributes to increased employee satisfaction and reduced stress levels. A staggering 89% of workers are, in fact, more satisfied with their job once automation has been introduced. Put simply, if you’re automating tasks that staff doesn’t enjoy, you free up employees to instead engage in more meaningful work.

In addition, intelligent automation streamlines workflows and eliminates bottlenecks, enabling employees to complete tasks more efficiently, leading to a better work-life balance for staff.

5. Intelligent automation provides a competitive advantage 

Finally, intelligent process automation, through all the reasons given above, can propel businesses ahead of their competitors.

By streamlining processes and eliminating manual bottlenecks, automation improves efficiency where businesses can deliver products or services faster, with higher accuracy and quality, providing them with an irrefutable edge. But more importantly, it empowers businesses to adapt quickly to changing market demands and scale their operations seamlessly.

Ready to automate? 

With the power of intelligent automation, you can revolutionize your operations and unlock the benefits. Drive your business forward and take advantage of one of the most helpful systems available on the market. At Tquila Automation, we have the tools to help streamline your operations from beginning to end, from simple tasks to complex workflows.

Schedule a free consultation with our experts today.